Terms of service

Terms of service

OVERVIEW

Welcome to Zenato LLC! The terms “we”, “us” and “our” refer to Zenato LLC. Zenato LLC operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Zenato LLC is powered by Shopify, which enables us to provide these Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when you use our Services. Please read them carefully, as they include important information about your legal rights, warranties, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm you are at least the age of majority in your jurisdiction, or that you have provided consent for any minor dependents to use the Services under your supervision.

To use the Services, you may be required to provide information such as your email address, billing, payment, and shipping details. You represent that all information provided is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Accounts may not be transferred, sold, or assigned.

SECTION 2 – OUR PRODUCTS

We make every effort to represent our products accurately. However, product colors, textures, and appearances may vary depending on device settings and screen resolution.

We do not guarantee that any product will meet your expectations. Product descriptions are subject to change without notice. We reserve the right to discontinue products or limit sales by person, region, or jurisdiction.

SECTION 3 – ORDERS

When placing an order, you are making an offer to purchase. Zenato LLC reserves the right to accept or decline any order at its sole discretion. An order is accepted only once payment has been received and confirmed.

Orders cannot always be cancelled after acceptance. If we cancel or modify your order, we will attempt to notify you via the contact details provided at checkout.

All purchases are subject to our Refund Policy. Purchases must be for personal use only, not resale or export.

SECTION 4 – PRICES AND BILLING

Zenato LLC accepts payments in multiple currencies. Currency conversion is handled by Shopify or our payment processors at prevailing rates during checkout.

Unless otherwise stated, prices exclude taxes, shipping, handling, duties, and customs charges. Prices may differ from those in physical stores or other sales channels.

You agree to provide current and accurate payment details and authorize us to charge your payment method for all orders placed.

SECTION 5 – SHIPPING AND DELIVERY

All delivery times are estimates and not guaranteed. Zenato LLC is not liable for delays caused by carriers, customs, or events beyond our control.

Once products are transferred to the carrier, title and risk of loss pass to you. For international orders, you are responsible for any duties, VAT, or customs fees.

SECTION 6 – INTELLECTUAL PROPERTY

All trademarks, logos, product designs, packaging, photography, brand assets, and creative content on the Services are the exclusive property of Zenato LLC and are protected by global copyright, trademark, and intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Unauthorized reproduction, distribution, or exploitation of our intellectual property is strictly prohibited.

“Shopify” and related marks are trademarks of Shopify Inc. All other names and marks are the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided access to third-party tools as part of the Services. These are provided “as is” and without warranties. Your use of such tools is at your own risk, and you should review the provider’s terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for examining or evaluating third-party content, nor for damages or issues arising from their use. Please review third-party policies before engaging in transactions.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Zenato LLC is powered by Shopify. However, all purchases are made directly with Zenato LLC. Shopify is not responsible for any transactions between you and Zenato LLC. By using the Services, you release Shopify from any liability relating to your transactions with us.

SECTION 10 – PRIVACY POLICY

Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you acknowledge that data may be transferred internationally to Shopify and third-party partners.

SECTION 11 – FEEDBACK

Any ideas, feedback, or reviews submitted to Zenato LLC may be used by us freely without obligation. You warrant that your submissions are lawful, do not infringe rights of others, and do not contain malicious code.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be errors or omissions in product descriptions, pricing, or availability. We reserve the right to correct these and cancel orders without notice.

SECTION 13 – PROHIBITED USES

You agree not to misuse our Services, including engaging in unlawful activity, infringing intellectual property, impersonation, harassment, fraud, or attempts to interfere with site security.

SECTION 14 – TERMINATION

We may suspend or terminate your account and access to Services at any time, without notice, if you breach these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for purpose, or non-infringement.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • Zenato LLC, its affiliates, employees, directors, and service providers shall not be liable for indirect, incidental, or consequential damages.

  • Zenato LLC’s total liability for any claim shall not exceed the total amount paid by you for the product(s) at issue.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold Zenato LLC harmless from claims or damages arising out of your breach of these Terms, violation of law, or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is held invalid, the remainder will continue in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision is not a waiver. These Terms, together with policies referenced herein, constitute the entire agreement between you and Zenato LLC.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without prior written consent. Zenato LLC may assign rights or obligations without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of [INSERT COUNTRY / STATE OF INCORPORATION]. Any disputes shall be resolved in the courts of [INSERT JURISDICTION].

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Changes will be posted here, and continued use of Services after updates constitutes acceptance.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms should be sent to us at:

Zenato LLC
📧 Email: zenato.store1@gmail.com